CIMB - Aviva

Comprehensive Private Motor Vehicle Assure yourself when you participate in the CIMB Aviva Takaful Berhad Motor plan. CIMB Aviva Takaful Berhad Road Assistance keeps you peace of mind intact during emergencies. With CIMB Aviva Takaful Berhad Road Assistance, you are one phone call away from 24-hour assistance service.

Free?

Yes, it’s a complimentary service that is equipped with CIMB Aviva Takaful Berhad Motor Plan without any additional charges.

Follow these 3 simple steps

The Participant and/or the driver must do the following

Own Damage Claim (Your NCD will be forfeited)

• Report to the Police within 24 hours as required by Malaysian Law

• Send the damaged vehicle to any of our Authorized Panel workshops or to your franchise service dealer.

• Submit the fully completed claim form which will be provided via on line together with all supporting documents as soon as possible.

• Do not instruct the repairer to proceed with the repairs until you have a written consent from us.

No fault Own Damage Claim (Your NCD will not be forfeited)

• Follow the same procedures as above and your NCD will not be forfeited only when the accident is deemed not your fault.

Note: Terms & Conditions as per KFK agreement

Involving Third Party

• Follow the same procedures as above.

• Do not admit liability to the Third Party and/or another party.

• Please inform CIMB Aviva Takaful Berhad for further advice.

Theft of Vehicle / Accessories Claim

• Notify the Police immediately.

• Please inform CIMB Aviva Takaful Berhad by telephone within 24 hours of the Theft.

• If theft of accessories, approval from CIMB Aviva Takaful Berhad must be obtained before replacement.

Note: Claimable if your comprehensive motor takaful certificate is extended with accessories cover extension

Damage to Windscreen Claim

• If you are traveling in an area not supported by an approved service centre and your automobile window glass is damaged, impairing your vision or if a piece of glass is missing, contact your Independant Insurance Broker or CIMB Aviva Takaful Berhad directly for the correct procedures to follow

• Send the damaged vehicle to any of our Authorized Panel workshops (Please click) or to your franchise service dealer or to any other workshops.

Note: Claimable is your comprehensive motor takaful certificate is extended with a windscreen cover extension

Notification only

• Please inform CIMB Aviva Takaful Berhad although you do not wish to make a claim as this is a requirement of the Certificate Terms & Conditions.